Privacy Policy

At Paloma Primary Care, we are committed to protecting your privacy and the confidentiality of your personal and health information. This Privacy Policy outlines how we collect, use, and protect your information in accordance with federal and Texas state laws, including the Health Insurance Portability and Accountability Act (HIPAA).

What Information We Collect

We may collect personal information such as:

  • Your name, address, date of birth, phone number, and email address

  • Health history, treatment details, insurance information, and billing data

How We Use Your Information

We use your information to:

  • Provide and coordinate medical care

  • Communicate with you about your treatment or appointments

  • Handle billing and insurance claims

  • Comply with legal or regulatory requirements

How We Protect Your Information

We use physical, electronic, and administrative safeguards to protect your information against unauthorized access or disclosure.

Your Rights

You have the right to:

  • Access or request a copy of your medical records

  • Request corrections to your records

  • Limit how your information is shared

  • File a complaint if you believe your privacy rights have been violated

Third-Party Services

We do not sell your personal information. We may share data with service providers (like billing companies or labs) who are required to protect it under HIPAA.